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Privacy Policy

Our Privacy Policy
Effective Date: June 1, 2025

Plan & Go (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (“Services”). By accessing or using Plan & Go, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Personal Information You Provide
We collect the information you voluntarily share when you create an account, plan a trip, or communicate with us. This includes, but is not limited to:

Contact Details: Name, email address, telephone number.
Travel Preferences: Destination choices, travel dates, interests, and budget information.
Profile Data: Information you include in your profile (such as your photo or bio).

b. Automatically Collected Information
When you use our Services, we automatically collect information using cookies, web beacons, and other tracking technologies. This may include:

Device & Log Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, navigation paths, and search queries.
Location Data: General geographic location to help tailor content and recommendations when permitted by your device settings.

2. How We Use Your Information

Provide and Improve Our Services: Process your travel plans, enhance user experience, and maintain the smooth operation of our Services.
Personalize Your Experience: Tailor recommendations, offers, and trip planning tools according to your preferences and behavior on our platform.
Communicate with You: Send account notifications, support messages, newsletters, and marketing communications (if you have opted in).
Security and Legal Compliance: Monitor and protect against unauthorized use, fraud, and other security risks, and to comply with legal obligations.

3. Cookies and Tracking Technologies

Plan & Go uses cookies and similar tracking technologies to improve your experience. Cookies help us:

Recognize you on subsequent visits.
Understand how you use our Services.
Serve personalized content and advertising.

You can control cookies through your browser settings, but note that disabling cookies may affect the functionality of our Services.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following ways:

Service Providers: With trusted third-party vendors who perform functions on our behalf (e.g., hosting, analytics, payment processing). These partners are contractually obligated to protect your data.
Legal Obligations: If required by law or in response to valid legal requests, we may disclose your information.
Business Transfers: In events such as mergers, acquisitions, or asset sales, user information may be transferred as part of the transaction. In such cases, we strive to ensure that your privacy is protected as outlined in this Privacy Policy.

5. Data Security and Retention

a. Data Security
We implement industry-standard security measures, including encryption and access controls, to safeguard your data. While no method is 100% secure, we regularly monitor and enhance our security protocols to mitigate risks.

b. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. After that, your data will be securely deleted or anonymized.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights concerning your personal data, such as:

Access: Requesting copies of the information we hold about you.
Correction: Updating or correcting incomplete or inaccurate information.
Deletion: Requesting the deletion of your information.
Opting Out: Withdrawing your consent from certain data processing activities or direct marketing communications.

To exercise these rights, please contact us using the information in the “Contact Us” section below. We will respond according to applicable law.

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by Plan & Go. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

Plan & Go is based in the United Kingdom, and your information may be transferred to, processed, and stored in countries outside your home jurisdiction. We will take steps to ensure your data remains protected in accordance with this Privacy Policy, including using contractual safeguards approved by relevant data protection authorities.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting an updated version on our website with a new effective date. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@planandgo.com
Address: Plan & Go, [London, United Kingdom], London, United Kingdom

By using Plan & Go, you acknowledge that you have read and understood this Privacy Policy. For further information regarding your privacy rights and how we protect your data, please consult our Terms & Conditions or reach out directly.

Terms & Conditions

Terms & Conditions
Effective Date: June 1, 2025

Welcome to Plan & Go. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully.

Use of Services: You agree to use Plan & Go only for lawful purposes and in accordance with these terms.
Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
Intellectual Property: All content and materials on Plan & Go are owned by us or our licensors and are protected by copyright and other laws.
Limitation of Liability: Plan & Go is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our services.
Changes to Terms: We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
Contact: For questions about these Terms & Conditions, contact us at privacy@planandgo.com.

By using Plan & Go, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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